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What are Your Top 3 Processes to Automate in 2021?

Patrick Boren • Jan 18, 2021
FREE Power Platform Process Automation Toolkit for Download

According to Gartner, organizations will soon be able to lower their operational costs up to 30% by combining hyperautomation technologies with redefined operational processes.  Hyperautomation is applying advanced technologies including robotic process automation, machine learning, and automating routine and complex business processes.


With such a wide variety of automation tools choosing the right automation strategy can seem overwhelming. At TexasPGB, we believe the most successful automation initiatives start with identifying the business processes and letting them guide your final process automation strategy.  


To identify the top 3 processes you should automate, download our FREE Power Platform Process Automation Toolkit. 

As mentioned, there are several options available for automating your business. One of our favorite low-code/no-code options is the Microsoft Power Platform. As a suite of 4 different tools, the Power Platform can automate routine tasks, customer support, data visualization, and more.


A few highlights on the effectiveness of the Power Platform are:

132,000 Worker Hours​

saved from streamlined automated activities​

4.3% Revenue Increase​

linked to more & faster development​

21.1% Decrease in Errors​

through data input ​

& user actions​

74% Cost Decreases​

for app development with a payback period of less than 6 months ​

Whether the Microsoft Power Platform becomes part of your automation strategy or not, here are key tips for finding the best processes to automate:


Focus on Your Business Goals


According to our Principal Consultant, Patrick Boren, “Too often, organizations implement technology for the sake of technology without considering the impact on their overall business goals.”​ It is easy to get distracted by the buzz words and top trends of digital transformation before deciding if a technology solution is the right to help your organization meet its objectives.


Before committing to any digital investment, automation or otherwise, it is critical to take a step back and clearly define what your business is trying to achieve both short-term and long-term. 

Take a Holistic Approach


85% of IT leaders report integration challenges are hindering their digital transformation efforts. These challenges can become increasingly cumbersome when automation projects are viewed only within their department or silo. Automation should be considered across an entire organization and its functions, from front-line workers to executives.


Follow these 3 tips to make sure you are considering your organization as a whole in your automation journey:

 

  • Think cross-functionally


  • Identify and involve transformation leaders across your organization


  • Engage your front-line during the initial 20%, not the last 20%


You can read more about engaging your workforce in digital initiatives here.

Top Tips for Process Automation and Digital Transformation Success

Identify Broken Processes 


A major pitfall to automation initiatives is contorting the technology to work around inadequate processes. Automation does not equal efficiency if the operations it supports are flawed. It can be incredibly costly to tailor a system to meet requirements that are well outside of the norm for a typical business process.


When evaluating processes that should be automated, ask the following - Is the process inherently flawed? If so, consider redesigning the workflow of the process before automation occurs. If the process is not flawed, but just cumbersome, this may be a good candidate for automation to start with.

Creating a scalable automated solution starts with picking the right processes and developing them over time. It is a continuous cycle re-imagining how to connect people, data, and processes to achieve operational excellence and monetize new efficiencies. If you are ready to identify your 3 most eligible processes to automate download our FREE Power Platform Process Automation Toolkit today! 


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